by Tony Zampella | Feb 2, 2026 | Mental Models
A client once told me they were exhausted because they “cared too much.” They had tried caring less. They set boundaries, reduced commitments, and even stepped back from a role they loved. Nothing changed. The exhaustion returned, now accompanied by confusion and...
by Tony Zampella | Sep 25, 2023 | Communication
Organizational stakeholders today are inundated with consultants, workshops, and materials promising quick cures for ailing cultures. I’ve encountered several of these “cures” in the form of books, mottos, and models. Radical candor, conversation, listening, focus,...