by Tony Zampella | Sep 25, 2023 | Communication
Organizational stakeholders today are inundated with consultants, workshops, and materials promising quick cures for ailing cultures. I’ve encountered several of these “cures” in the form of books, mottos, and models. Radical candor, conversation, listening, focus,...
by Tony Zampella | Apr 6, 2020 | Mental Models
Uncertainty causes panic. This seems to be the mantra right now. It makes sense and also reveals a hidden truth: that we expect certainty. Without it, panic arises. A challenging truth to absorb is that the very certainty we expect, or need may also be a source of our...
by Tony Zampella | Feb 19, 2019 | Communication
Listening is an underdeveloped asset in our leadership, culture, and organizational life. Deep listening expands our capacity to remain open, receive concerns, perceive experiences, and discover situations newly. And yet, as change becomes exponential and information...
